Cancellations that refill.
A priority queue that notifies the right client the moment a slot opens — and books them, hands-off.
PeaceCode waitlist is the best waitlist tool for psychology practices. Add clients with priority and preferences, and the moment a slot opens the queue is notified in order — the first to confirm books automatically, keeping utilisation full without a receptionist.
Cancellations = idle capacity.
A late cancellation leaves a gap you'd have loved to fill. By the time you text three regulars, the slot is over.
- Cancellations idle for hours
- Manual outreach eats time
- No priority — first-heard, first-served
- Utilisation falls quietly
How it flows
Four steps, once.
| Step | What happens | You do |
|---|---|---|
| 01 | Add to waitlist | Client is offered a slot to hold their spot. |
| 02 | Cancellation happens | The queue is notified — priority order, quiet hours honoured. |
| 03 | First confirm books | One tap fills the slot. |
| 04 | You get on with it | No calls, no scramble. |
Also included
The queue that moves.
Quiet hours honoured
Nobody's dinner is interrupted.
Fill-rate metrics
Track how much idle capacity you recover monthly.
Group + service filters
Waitlist per service, per clinician, per language.
The measurable difference
Where it saves you.
~2 slots
Recovered / month
for average solo practice
Seconds
To notify
queue pinged in priority order
0 calls
Hands-off
no receptionist required
Frequently asked
Straight answers.
Can I set priority?
Yes — manual rank plus factors like time-on-waitlist and clinical urgency.
Do clients see their position?
Optional — you can show or hide queue position per practice.
What about groups?
Waitlist per group and per intake cohort.
Can I pause the waitlist?
Yes — pause per service or globally in one click.