Client messaging that stays clinical.
HIPAA/DPDP-aligned chat with canned replies, quiet hours, and a full audit trail — off WhatsApp, inside the chart.
PeaceCode messaging is the best secure client-messaging platform for psychologists. All conversations stay inside the patient chart with end-to-end encryption, canned replies for common requests, quiet-hours to protect your time, and an immutable audit log for every message sent.
WhatsApp isn't a clinical channel.
Your personal number is in strangers' phones. Sensitive content mixes with family group chats. Nothing is auditable, and you're always on.
- Clients text you at 2am
- Sensitive content in a consumer app
- No way to attach a message to a chart
- No audit if a boundary is breached
In-chart threads
Every message tied to the patient chart, searchable and exportable.
View DetailsCanned replies
One-tap responses for common requests — with per-client personalization.
View DetailsHow it flows
Four steps, once.
| Step | What happens | You do |
|---|---|---|
| 01 | Client requests portal | Send them an invite from their chart. |
| 02 | They message inside | Threads appear in your inbox, tagged by patient. |
| 03 | You reply — or automate | Canned replies for scheduling, invoices, or forms. |
| 04 | Everything auditable | Full trail available on export or for a governance review. |
Also included
Boundaries, but warmer.
Quiet hours
Silence notifications between chosen hours. Emergency-only overrides.
Audit trail
Every message logged: sent, delivered, read, edited, deleted.
Compliance-safe
DPDP + HIPAA-aligned message posture. Retention policies you control.
The measurable difference
Where it saves you.
0
Client texts to personal
your number stays yours
Quiet
Hours
auto-silence notifications after hours
100%
Auditable
every interaction logged and exportable
Frequently asked
Straight answers.
Do clients need an app?
No. A web portal works on any device. iOS and Android wrappers are available.
Is it encrypted?
Yes — TLS in transit, AES-256 at rest. Not scanned for advertising.
Can I set quiet hours?
Yes, per practitioner. Emergency-flagged messages still notify — nothing else does.
What about group practices?
Threads can be shared across a clinical team with role-based access.